Refund Policy
Yoni Eggs
Because of the intimate nature of our products, we do not offer refunds or returns. However, we are happy to exchange your item if it was damaged during transit. In order to receive an exchange on damaged items, please note the following guidelines:
Please contact us with in 7 days of delivery confirmation. Anything after 7 days voids all exchanges which goes for damaged or missing products. No exceptions.
In order for us to approve the replacement on damaged items we will need to see clear pictures of the damage.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We cannot accept returns on digital products, sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.